At Jood Cosmetic, we are committed to providing high-quality cosmetic products that meet our standards of safety and performance. Please read the warranty information below carefully.
1. Warranty Coverage
We warrant that all products sold on https://joodcosmetic.com:
Are new, unused, and authentic
Are manufactured according to applicable quality and safety standards
Are free from manufacturing defects at the time of delivery
This warranty applies only to products purchased directly from Jood Cosmetic through our official website.
2. Cosmetic Products Disclaimer
Due to the nature of cosmetic and personal care products:
Results may vary from person to person
We do not guarantee specific results or outcomes from product use
Individual reactions such as allergies or sensitivities may occur
Customers are advised to:
Review ingredient lists carefully before use
Perform a patch test prior to full application
Discontinue use immediately if irritation or adverse reaction occurs
3. Warranty Period
Our warranty covers products upon delivery and at the time of first use.
The warranty does not extend beyond:
The product’s expiration date
Improper storage or use after delivery
4. What Is Not Covered
This warranty does not cover:
Normal wear and tear
Damage caused by misuse, abuse, or incorrect application
Damage caused by improper storage or failure to follow usage instructions
Allergic reactions or individual sensitivities
Products altered, opened, or used improperly
Products purchased from unauthorized sellers
5. Damaged or Defective Products
If you receive a product that is:
Damaged during shipping, or
Defective upon arrival
Please contact us within 48 hours of delivery and provide:
Your order number
Clear photos of the product and packaging
Once reviewed and approved, we may offer:
A replacement product, or
A refund, in accordance with our Returns & Refund Policy
6. Storage and Usage Responsibility
To maintain product quality, customers are responsible for:
Storing products in a cool, dry place away from direct sunlight
Following usage and safety instructions on the product label
Failure to follow these guidelines may void the warranty.
7. Limitation of Liability
To the maximum extent permitted by law, Jood Cosmetic shall not be liable for:
Indirect or consequential damages
Personal dissatisfaction with cosmetic results
Adverse reactions due to undisclosed allergies or misuse
Our total liability shall not exceed the purchase price of the product.
8. Governing Law
This Product Warranty shall be governed and interpreted in accordance with applicable laws in the country of operation.
9. Contact Us
If you have any questions regarding this Product Warranty, please contact us via the Contact Us page on https://joodcosmetic.com. We are happy to assist you.