Delivery Information

Welcome to Joodcosmetic, your source for high-quality Moroccan beauty products. We offer worldwide delivery of our products to help you enjoy the benefits of Moroccan oils and cosmetics wherever you are. This Delivery Information page provides you with all the information you need to know about our shipping policies.

Shipping Options

We offer a variety of shipping options to fit your needs and budget. Our shipping options include standard shipping, express shipping, and international shipping. The shipping costs vary based on the weight of the products and the shipping destination.

Processing and Delivery Times

We process and ship orders from Monday to Friday, excluding holidays. Orders placed before 1 pm (GMT+1) will be processed and shipped on the same day. Orders placed after 1 pm (GMT+1) will be processed and shipped on the next business day.

The delivery time depends on the shipping option you choose and the destination. Standard shipping within Morocco takes 2-3 business days, while express shipping takes 1-2 business days. International shipping may take longer, depending on the destination country’s customs regulations.

Tracking Your Order

Once your order is shipped, you will receive an email confirmation with the tracking information. You can also log in to your account on our website to track your order’s status and location.

Customs and Duties

For international orders, customs and import duties may be charged by the destination country’s authorities. These charges are the buyer’s responsibility and are not included in the shipping costs or product prices. Please check with your country’s customs office for more information on the customs regulations and fees.

Returns and Refunds

We want you to be satisfied with your purchase from Joodcosmetic. If for any reason you are not satisfied with your products, you may return them within 14 days of receipt for a refund or exchange. Please contact us at contact@joodcosmetic.com to initiate a return or exchange.

Contact Us

If you have any questions or concerns about our delivery policies, please do not hesitate to contact us at contact@joodcosmetic.com or by phone at +212671875927. Our working hours are Monday to Friday from 9 am to 10 pm.

Thank you for choosing Joodcosmetic as your trusted source for Moroccan beauty products.